Privacy Policy | J&C Air Conditioning
J & C Air Conditioning & Heating
Effective Date: October 15, 2026
Important Notice Regarding Text Messaging Data
J & C Air Conditioning & Heating (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential, except as necessary to facilitate authorized messaging services.
1. Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, and physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for communication channels, including SMS and email
Non-Personal Information
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
- You can cancel SMS notifications at any time by replying “STOP”
- You will receive a final confirmation message, and no further messages will be sent unless you opt in again
- All opt-out requests are processed promptly
Message Frequency & Content
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support
- Reply “HELP” for assistance or contact us at joe@jandcac.com
- Customer support is available during regular business hours
- You may also call (727) 401-4018 for assistance
Carrier Information
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted only as necessary to provide those services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except aggregators and providers necessary to deliver authorized text messaging services.
We implement data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with the following parties under specific circumstances:
Service Providers
- Third-party vendors who assist in our operations, including payment processing and appointment scheduling
- SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
- Service providers who are required to maintain appropriate confidentiality and security protections
Legal Compliance
- When required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
Business Transfers
- In the event of a merger, acquisition, or sale of business assets
- In such cases, your personal information will remain subject to applicable privacy protections
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except aggregators and providers necessary to deliver text messaging services.
5. Data Security
We implement and maintain reasonable security measures designed to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification procedures in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Access, update, or request deletion of your personal information
- Opt out of marketing emails by clicking “unsubscribe” in our emails
- Opt out of SMS messages by replying “STOP”
- Request information about how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with an appropriate regulatory authority if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information provided in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
This Privacy Policy applies only to information collected by J & C Air Conditioning & Heating through our website and services.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
J & C Air Conditioning & Heating
Email: joe@jandcac.com
Phone: (727) 401-4018
License #: CAC1824451
By using our website and services, you acknowledge this Privacy Policy.
J & C Air Conditioning & Heating
Effective Date: January 1, 2026
Important Notice Regarding Text Messaging Data
J & C Air Conditioning & Heating (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential, except as necessary to facilitate authorized messaging services.
1. Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, and physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for communication channels, including SMS and email
Non-Personal Information
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
- You can cancel SMS notifications at any time by replying “STOP”
- You will receive a final confirmation message, and no further messages will be sent unless you opt in again
- All opt-out requests are processed promptly
Message Frequency & Content
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support
- Reply “HELP” for assistance or contact us at joe@jandcac.com
- Customer support is available during regular business hours
- You may also call (727) 401-4018 for assistance
Carrier Information
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted only as necessary to provide those services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except aggregators and providers necessary to deliver authorized text messaging services.
We implement data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with the following parties under specific circumstances:
Service Providers
- Third-party vendors who assist in our operations, including payment processing and appointment scheduling
- SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
- Service providers who are required to maintain appropriate confidentiality and security protections
Legal Compliance
- When required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
Business Transfers
- In the event of a merger, acquisition, or sale of business assets
- In such cases, your personal information will remain subject to applicable privacy protections
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except aggregators and providers necessary to deliver text messaging services.
5. Data Security
We implement and maintain reasonable security measures designed to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification procedures in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Access, update, or request deletion of your personal information
- Opt out of marketing emails by clicking “unsubscribe” in our emails
- Opt out of SMS messages by replying “STOP”
- Request information about how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with an appropriate regulatory authority if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information provided in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
This Privacy Policy applies only to information collected by J & C Air Conditioning & Heating through our website and services.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
J & C Air Conditioning & Heating
Email: joe@jandcac.com
Phone: (727) 401-4018
License #: CAC1824451
By using our website and services, you acknowledge this Privacy Policy.